Returns & Exchanges
At NAVEE_US, we want you to be completely satisfied with your fashion purchase, which is why we offer a seamless 30-day return window for all unworn items with original tags. Whether you need a different size or a different style, our process is designed to get you back to looking your best as quickly as possible.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
Package Your Items
Place the unwashed and unworn apparel in its original packaging, ensuring all designer tags and hygiene seals remain intact.
Print and Attach Label
Download your prepaid shipping label from the portal, secure it to the outside of your package, and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects your return, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing